Support Center

CUSTOMER SUPPORT & DESIGN ASSISTANCE

HydroLogic Solutions provides, free of charge, a CD-ROM containing CAD-compatible drawings, design specifications, and other relevant information. This information can be copied directly onto engineering design plans. Drawings are provided showing different chamber views, cross-sectional storage capacities, inspection/clean out riser details, installation details and example configurations.

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HydroLogic Solutions also assists with the design of its StormChamber™ systems at no extra charge. We frequently work in close association with engineering firms in creating a design that would be the most effective in light of local conditions and constraints. This assistance is provided in an advisory capacity only.

PLAN REVIEW

Some engineers, particularly those with previous experience designing StormChamber™ systems, rely on HydroLogic Solutions to review plans incorporating its StormChamber™. This service is provided at no charge to our customers. Simply fax us the appropriate sections of your design or mail plans for our review.

INSTALLATION

HydroLogic Solutions assists with installation instructions on the CD ROM provided with the design manual. Installation instructions can also be downloaded from our "Installation" pages. We also provide an installation brochure to the contractor that will be installing the StormChamber™ system. A HydroLogic Solutions representative is also typically on site, at no charge, when a StormChamber™ system is installed to assist the contractor with any installation problems that may be encountered.